Terms of Use & Cookie Management

Dernière mise à jour : 25/04/2018

1. Preamble

Access to the Site and the use of its contents are carried out within the framework of these terms and conditions.

By accessing and browsing the Site, the User accepts them without reservation. Any person who does not accept the GCU must refrain from consulting and/or using the Site in any way whatsoever. It is reminded that the Site is intended for professionals.

The Website and its components (photographs, editorial texts, tree structures and classifications, databases, illustrations, diagrams, drawings, logos, software, as well as the SO-BUZZ brands and signs) are the exclusive property of SO-BUZZ, which is the sole owner of all related intellectual property rights. These creations are protected by the provisions of the code of the intellectual property and their violation sanctioned civilly and criminally.

The use of all or part of the contents of this Site, whether by downloading, extraction or transfer, by reproduction, by representation, by broadcasting or via a hypertext link is not authorized.

The Site is made available to users for the purpose of presenting SO-BUZZ and its products and services. In this respect, the user of the Site is most often a professional who intends to obtain information on the range of products and services of Social Media Marketing, on the one hand, and/or who consults the access service to the SO-BUZZ platform from the Site.

The Site also constitutes a gateway to the service platform allowing a professional user to launch marketing operations on his Facebook pages, Twitter accounts, or other channels. In this respect, the user of the Site is then a user and subscriber of a service allowing this professional (hereinafter “the Client”) to organize marketing and sales promotion operations in the form of contests whose recipients are natural persons generally (hereinafter “Participants”).

2. Personal Data 

In accordance with the French Data Protection Act No. 78-17 of 6 January 1978 as amended and the General Data Protection Regulation (hereinafter referred to as “GDPR”) No. 2016/679/EU of 27 April 2016, SO-BUZZ, as data controller, guarantees the respect of the privacy of Users of the Website.

The automated processing of personal data carried out from the Site has been the subject of a prior formality with the CNIL.

The trust you place in us is essential. That is why SO-BUZZ respects the private and confidential nature of the information transmitted and undertakes to respect your personal data.

2.1 Personal data of the Users of the website

In accordance with the provisions of the French Data Protection Act of January 6, 1978, as amended, and the General Regulation on the Protection of Personal Data of April 27, 2016, the automated processing of nominative data carried out on the Site has been declared to the French National Commission for Data Processing and Liberties (CNIL), which has issued a receipt under number 1670014 v 0.

The user is informed that, in accordance with articles 13 and 14 of the GDPR, the information communicated by the user through the Site is intended exclusively for SO-BUZZ for administrative management and contact or participation in the blog. The information requested from the user within the framework of the access service to the platform is exclusively intended for SO-BUZZ for the needs of the delivery of the service to the said professional.

During consultation of the Website or access to SO-BUZZ’s online services, the User may be asked to voluntarily provide certain personal data (surname, first name, company, email, telephone number, identifiers). The data collection forms on the Website specify in particular the purpose, recipients, storage period and whether the data requested is mandatory or optional (by an asterisk).

The User, a natural person, in his capacity of user of the website (and not of Participant in a sales promotion operation carried out by an economic operator) is informed that he has a right of access, rectification, deletion, limitation, portability (when it applies) and opposition on the data concerning him. The user can exercise these rights by contacting SO-BUZZ’s DPO service at dpo@so-buzz.com.

The User also has the right to file a complaint with the CNIL (national data protection authority for France).

SO-BUZZ commits itself to regularly update the accessible information. The personal data collected on this website are protected by adequate security measures in order to avoid, in particular, that these data are deformed, damaged, or that unauthorized third parties have access to them.

2.2 Participants’ personal data

SO-BUZZ collects for its clients and on their instruction as a subcontractor the data that the Participant will have filled in manually, on his Facebook account, Twitter account or that of any other social network offering a connection possibility from which the professional organizes his commercial animations.

These data are thus collected and used by SO-BUZZ’s clients, who are solely responsible for the animations, games, prizes and contests organized with the SO-BUZZ platform in accordance with the rules defined by Facebook (https://www.facebook.com/page_guidelines.php) or any other social network that may be used for this purpose.

The Participant has a right of access, rectification, deletion, limitation, portability (where applicable) and opposition to the personal data concerning him. The Participant may exercise these rights directly with the Professional concerned as he has undertaken to do so as the data controller and in accordance with his legal obligations. SO-BUZZ, as a subcontractor, helps its client, the data controller, to answer these requests, in accordance with its obligation of advice, information and assistance.

The Participant is entitled to inform SO-BUZZ in the event of the failure of the said professional. He commits himself to do so with all the required accuracy by documenting, if necessary, by screen prints of his electronic mail.

To communicate any abuse or drift, the Participant is invited to use the form https://www.so-buzz.fr/contact

O-BUZZ cannot be held responsible for the actions of its clients and cannot be prosecuted or involved in the prosecution of one of its clients who has not respected the laws in force applicable to personal data.

The personal data collected on the present site are protected by adequate security measures in order to avoid, in particular, that these data are deformed, damaged, or that unauthorized third parties have access to them.

SO-BUZZ regularly updates the information accessible through the website.

SO-BUZZ cannot be held responsible for the actions of its clients and cannot be sued or involved in the prosecution of one of its clients who has not respected the laws in force applicable to personal data.

3. Use of the website

The Website User acknowledges that he/she has verified that the computer configuration he/she uses does not contain any viruses and that it is in perfect working order.

SO-BUZZ strives to provide access to the Website 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond its control, and subject to any breakdowns and maintenance interventions necessary for the proper functioning of the Website and services.

For technical maintenance reasons, SO-BUZZ can interrupt the access to its website and will try to inform the users beforehand.

The User or Participant is entirely and solely responsible for the accuracy, quality, integrity, legality, reliability and appropriateness of the Content that he or she broadcasts or posts on the Site.

Each User or Participant is solely responsible for the content of electronic messages posted as comments on the Site’s Blog. Any electronic message thus posted must not be defamatory, damage the reputation and image of the SO-BUZZ brand and that of the professionals who use its resources.

The messages published on the Site are kept during the whole duration of the GCU and can be withdrawn and controlled as SO-BUZZ sees fit.

4. SO-BUZZ’s Cookies policy

SO-BUZZ uses various cookies on its Website, in order to improve the interactivity of the Website and its services.

A cookie is a set of text files deposited and/or read, for example, when consulting a website, reading an e-mail, installing or using a software or a mobile application. The small text file will be deposited on your hard drive through your browser.

To learn more about cookies, how they work and how to object to them, please visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

The cookies deposited by SO-BUZZ are kept for a period of 13 months. SO-BUZZ deposits 2 categories of cookies :

Functional cookies :

These are cookies that allow SO-BUZZ to personalize your experience on the website. These cookies allow the User to benefit from our personalized advice.

SO-BUZZ uses a Live Chat functionality on its site, proposed by the company Watcheezy – Target First.

Cookie name Cookie function
PHPSESSID Our Live Chat tool
Wz_badgeChat Our Live Chat tool
Wz_cwz Our Live Chat tool
Wz_histoChat Our Live Chat tool
Wz_session_id Our Live Chat tool
wzi Our Live Chat tool
Rememberme Account session cookie

 Analytical cookies: :

These are cookies that allow SO-BUZZ to know the use and the performance of the Site.

Cookie name Cookie function
_gid Google Analytics – Statistics tool
gwcc Google Analytics – Statistics tool
_ga Google Analytics – Statistics tool
_gat_gtag_UA_31695002_2 Google Analytics – Statistics tool
New Relic Statistical tool
Lead The Way Statistical tool
Sellsy Statistical tool

 Advertising cookies :

These cookies share information with advertisers on other websites to provide Users with advertisements that are relevant to their interests.

Cookie name Cookie function
Double Click Google Analytics – Statistics tool
Twitter Advertising Advertising Tool
Facebook Business (ex- “Custom Audience”) Advertising Tool

 Strictly necessary cookies:

These are the cookies necessary for the proper functioning of the website. They allow the user to access his account. Without these cookies, the user could not use the website normally.

Cookie name

The user can at any time choose to deactivate the cookies of the SO-BUZZ website.

How to set the parameters of the cookies in order to control or prevent their recording:

The User can at any time, choose to deactivate these cookies, via his browser.

In some cases, the settings may modify the conditions of access to SO-BUZZ services or to some of its functionalities requiring the use of cookies. Be careful, if the browser is configured to refuse all cookies, the User will not be able to take advantage of certain essential functions of the website. For this reason, and in order to manage cookies as closely as possible to his expectations, the User is invited to configure his browser taking into account the purpose of the cookies used on the website.

Here is how to manage cookies :

 Setting cookies via the Internet browser:

The User can configure his browser to modify the installation of cookies on his machines. The configuration of each browser is different:

  • For Microsoft Internet Explorer: “Tools” menu / “Internet Options” / “Privacy” tab / selection of the desired level ;
  • For Mozilla Firefox: “Tool” menu then “Options” / “Privacy” icon / “cookie” menu then select the appropriate option;
  • For Safari: Preferences, click on Privacy, then perform one of the proposed operations;
  • For Google Chrome: “Settings > Show advanced settings > Privacy > Content settings” menu then select the appropriate options.

5. Droit applicable et juridiction compétente

Les CGU sont soumises au droit français. En cas de difficultés dans l’application des présentes, l’Utilisateur s’engage, avant toute action en justice, à rechercher une solution amiable en sollicitant à cet effet le service client de SO-BUZZ.

A défaut de solution amiable dans un délai de 15 jours suivant la naissance du différend, l’affaire pourra être portée devant les juridictions françaises seules compétentes, les Parties attribuant compétence exclusive au tribunal de commerce du siège de SO-BUZZ, nonobstant pluralité de défendeurs ou appel en garantie.